You might be eligible for a Genius discount at Hotel Heluan. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
Hotel Hotel Heluan, nestled in Karlovy Vary’s spa district, offers contactless check-in for convenience. Located directly opposite the Castle Colonnade and just steps from the Spring and Market colonnades, our hotel is also a brief drive from Goethe's Lookout Tower and a leisurely 12-minute stroll from the Mill Colonnade. Enjoy easy access to the town theatre and a nearby cable car to Diana Lookout Observation Tower. Our accommodations feature spacious rooms with stucco ceilings, majestic doors, and windows, some offering town views. Each room is equipped with coffee and tea facilities, a mini-fridge, a writing desk, a smart TV, and reliable WIFI. Bathrooms are stocked with towels, hairdryer, shower gel, and shampoo. Start your day with our continental hot and cold buffet breakfast. Despite its quaint size, the hotel features a charming, fully functional old-style elevator. Advance reservations are required for our limited on-site private parking. Enjoy the convenience of self check-in, allowing you to arrive and check in at your leisure, hassle-free.
Couples particularly like the location — they rated it 9.5 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Private parking
- Free WiFi
- Family rooms
- Non-smoking rooms
- Terrace
- Lift
- Tea/coffee maker in all rooms
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Guest reviews
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Guests who stayed here loved
- Vaida
Lithuania“Near city center, comfortable parking (need to reserve).” - Nevena
Montenegro“Everything. High ceilings, decorations on ceilings, view from room, comfortable bed, easy check in, breakfast. Room is huge.” 
Petru
Romania“The location is very close to the center. The rooms are large, spacious, with wooden furniture, vintage style, in tune with the building and the elevator ... very old, a real work of art. The breakfast is quite diverse and of quality, wifi, paid...”- Barbara
Poland“Good breakfast. Very clean and atmospheric in the rooms. Very helpful and good contact with the staff. City center, quiet. Parking space after prior reservation.” - Januszewska
Denmark“Hotel located in the old town in a building over 100 years old with a very old style elevator. Self check-in, reception open only in the morning, later contact by phone - if necessary. Possibility to reserve a parking lot which is located in the...” - Zbigniew Poland“Was close to these various attractions and delicius cusine.”
- Isis
Czech Republic“The room was one of the biggest I have stayed in! Location is super great. Room has everything…” - Pallav
India“Room was spacious with elegant decor, featuring chandeliers that add a luxurious feel and big windows offering stunning views of city center. Parking was convenient, staff friendly and courteous, and check-in was a breeze. Breakfast available too....” - Ivan
Ukraine“Everything was clean, room was spacious very fancy looking, you can regulate hitting, so it’s not cold. Everything in the room worked, WiFi was also good. Breakfast was also quite nice, not too big, but I would call it standard breakfast with...” - Colett Czech Republic“Hotel have beautiful old interior. Room was very big with comfortable bed. Location is also very good in a calm area.”
Hotel surroundings
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine print
Hotel Heluan is using mainly contactless check-in, you will receive instructions on how to check-in, on the day of your arrival via email and SMS. In any case, contact Us.
On weekdays Monday until Thursday, we mainly use contacless check-in, reception is only available until 3PM. If you have any requests, let us know in advance.
Please inform Hotel Heluan in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
