About this property

Centrally located in Futian District, The Ritz-Carlton Shenzhen offers luxurious accommodation with free internet and free parking. Boasting rich décor, it also has an outdoor pool and 6 dining options. The Ritz-Carlton is 30 km from Shenzhen Baoan International Airport. The hotel is just opposite the Shenzhen Convention & Exhibition Centre. Stylish and elegant, the spacious rooms at The Ritz-Carlton Shenzhen feature large flat-screen satellite TVs and DVD players. Marble bathrooms are equipped with separate bathtub and shower facilities. A pampering experience awaits at the Ritz-Carlton Spa Shenzhen, where private treatment rooms, relaxing steam rooms and a beauty salon is provided. Guests may exercise with a private trainer or enjoy private poolside yoga classes. The open kitchens at Flavorz present international and Asian dishes, while modern Italian cuisine can be sampled at Paletto. Other dining options include Xingli Chinese Restaurant and Fix Café. Refreshing cocktails are available at Curv Bar and Onyx Lounge.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

The Ritz-Carlton Company, L.L.C
Hotel chain/brand
The Ritz-Carlton Company, L.L.C

Property highlights

    • Top location: Highly rated by recent guests (9.7)

    • Breakfast info

    • Continental, Asian, American

    • Free private parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 double bed
2 single beds
2 double beds
2 single beds
1 double bed
2 single beds
1 extra-large double bed
2 double beds
1 extra-large double bed
2 double beds
1 extra-large double bed
One-Bedroom King Suite - Club Lounge Access
Club Level One-Bedroom King Suite
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Dlaynmore
    Hong Kong Hong Kong
    Well run and very well appointed hotel in an excellent location directly above the Convention Centre metro station (Exit D - oddly the hotel is not marked on the station exit boards and the hotel website doesn't give this detail). "Standard" King...
  • Danny
    Hong Kong Hong Kong
    Wonderful location of the hotel at the centre of Shenzhen. Very convenient with easy access to subway and a lot of shopping malls and restaurants nearby.
  • Francesco
    Italy Italy
    At the Ritz, all is great, as one would expect. We had some issue with the room, and the issue was solved very professionally: this is how a superior 5 star hotel is supposed to work! Good outdoor swimming pool. Great breakfast (the breakfast...
  • Fahad
    Pakistan Pakistan
    The room was spacious, beautifully appointed, and offered a stunning window view of the city skyline. I particularly appreciated the luxurious bathroom with automatic toilets, which added an extra touch of comfort and convenience. Room service was...
  • Aneesha
    United Kingdom United Kingdom
    excellent trip, hotel staff are friendly and very helpful! had a wonderful trip and definitely visit again.
  • Daniel
    Australia Australia
    Wonderful personal service, the team go out of there way to take care of you and make you feel like a valued customer. Fantastic breakfast buffet. Comfortable clean room, a little dated but far outweighed by the excellent service across the entire...
  • Clinton
    United Kingdom United Kingdom
    everything clean great service and location great.
  • Josep
    Hong Kong Hong Kong
    We had a very pleasant stay and would definitely book again when we’re back in Shenzhen. Our room was upgraded to a Junior Club Suite and the hotel set up a kid's tent for us inside our room! The food and service is excellent.
  • Anais
    Hong Kong Hong Kong
    Such a lovely stay ! All the staff were so welcomed and Helpful. Special thanks to Top at the Buffet restaurant !
  • Adam
    Hong Kong Hong Kong
    Super clean and well maintained. Lovely spa. Great pool, with incredible service

Hotel surroundings

Restaurants

5 restaurants on site
  • FLAVORZ, ALL DAY DINING RESTAURANT
    • Cuisine
      American • Cantonese • Chinese • Grill/BBQ
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Modern
    • Dietary options
      Gluten-free
  • XINGLI CHINESE RESTAURANT
    • Cuisine
      Cantonese • Chinese • Sichuan
    • Open for
      Lunch • Dinner
    • Ambiance
      Traditional
  • PALETTO – ITALIAN RESTAURANT
    • Cuisine
      Italian • Pizza • Seafood • Grill/BBQ
    • Open for
      Lunch • Dinner
    • Ambiance
      Modern • Romantic
  • Onyx
    • Open for
      High tea
    • Ambiance
      Family friendly
  • FIX, THE RITZ-CARLTON DELI
    • Cuisine
      European
    • Ambiance
      Modern

House rules

The Ritz-Carlton, Shenzhen takes special requests - add in the next step!
Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 11 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
CNY 525 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
CNY 525 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a valid government-issued ID card or passport upon check-in.

Please note that breakfast is RMB 218, lunch on weekdays/weekends is RMB 368/788, and dinner from Monday to Tuesday/Wednesday to Thursday/Friday to Sunday is RMB 538/668/688. Children aged 6-11, including those aged 6 years, can enjoy half price of the meal portion. For any inquiries, please call the restaurant +86 755-2222 2222 ext. 8620

From January 22nd onwards, the hotel is embarking on guest rooms refresh. Work activity and audible noise may be noticed during the period.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about The Ritz-Carlton, Shenzhen