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About this property

Reliable info:
Guests say the description and photos for this property are very accurate.

Sitting on Emerald City Shopping Centre, Somerset Residence offers contemporary apartments with easy access to a wide array of shops, restaurants and entertainment outlets. Located in the heart of Suzhou New District, Somerset Emerald City is close to Suzhou’s various industrial parks. Under Somerset Emerald City is a large, modern shopping centre housing international fashion stores, eateries and different entertainment options. Suzhou North Railway Station is located about 26 km away. Each studio and apartment at Somerset Emerald City is furnished with modern amenities, such as a plasma TV. Within the studio or apartment are living areas and kitchens designed to offer you privacy and comfort. Guests can enjoy free in-room internet access or visit one of the Wi-Fi zones to work or keep in contact with loved ones. Somerset Residence offers a convenience store and meal delivery service so that you don’t have to travel far. There is also a restaurant offering home-brewed German beer that can be enjoyed along with a range of fine western and Asian cuisine.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Somerset
Hotel chain/brand
Somerset

Property highlights

    • Top location: Highly rated by recent guests (8.9)

    • Breakfast info

    • Buffet

    • Free parking available on-site

    • Loyal customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 large double bed
1 double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Hong
    Australia Australia
    Professional and courteous staff standing ready to provide helpful assistance, washing/dyer, easy access to public transport and shopping/finning places.
  • Oleksandr
    Ukraine Ukraine
    Location, comfort, room equipment, and utensil. Shopping mall and cafes proximity
  • Seow
    Singapore Singapore
    I like the location. It is located next to a mall and easy access to MRT.
  • Takamasa
    Japan Japan
    It was good location however taxi could not arrive at front of the hotel. The room was clean. The breakfast was very nice especially Chinese food.
  • Korinna
    China China
    A very nice, clean, well-equipped hotel. We really liked our apartment, there was nothing missing. It is in a good location, shopping mall, small shops, restaurants. The city center is a little further away, but it is not a problem with a taxi or...
  • Takamasa
    Japan Japan
    Good hospitality. Good facilities. Good location. Good breakfast!!
  • Vinod
    India India
    The breakfast must have more vegetarian options without refined wheat and sugars. Without eggs, it's not possible to finish the breakfast. Otherwise vegetarians are forced to eat high glycemic foods.
  • Graham
    New Zealand New Zealand
    Friendly and helpful staff and as we were upgraded the room was above our expectation. We enjoyed the breakfast and in the evening there are dozens of restaurants very close by. It's excellent value for money with a very modern shopping mall right...
  • Will
    Australia Australia
    Great apartment with everything we needed and more! The shopping complex one which the hotel is located is connected to the metro via a long underground walkway.
  • Soo
    Singapore Singapore
    the apartment with all cook tools and washer cum dryer

Host Information

Company review score: 9.1Based on 224,958 reviews from 258 properties
258 managed properties

Property information

Somerset Emerald City is a serviced apartment in Suzhou, situated on top of The Emerald City shopping mall, giving you instant access to a multitude of international fashion, dining and entertainment facilities. Our one and two-bedroom units are furnished with style and fitted with contemporary and modern decorations, including a fully-equipped kitchen, HiFi system and LCD television with cable and satellite channels. Doing business in Somerset Emerald City is easy and efficient. With wireless internet (WiFi) access and additional business support services and facilities in the Business Centre, you will have full business connectivity in the comforts of your own home.

Languages spoken

English,Japanese,Chinese

Property surroundings

Restaurants

1 restaurant on site
  • 餐厅 #1
    • Open for
      Breakfast
    • Ambiance
      Modern

House rules

Somerset Emerald City Suzhou takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 12:00 to 14:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of CNY 3,000 is required on arrival. That's about £310. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 7 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
CNY 196 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
CNY 196 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Accepted payment methods
American ExpressVisaMastercardUnionPay debit cardUnionPay credit cardCash
Smoking
Smoking is not allowed.
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

Please note that breakfast is served based on the different room types. The one-bedroom apartment offers only one breakfast and the two-bedroom apartment offers two breakfasts.

This property reserves the right to release the room after 15:00:00 on the day of check-in. Guests who plan to arrive after this time should contact the property directly. The contact information can be found on the confirmation letter.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

A damage deposit of CNY 3,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Somerset Emerald City Suzhou