About this property

Shangri-La Hotel Shenzhen is located in Luohu District, a 5-minute walk from the Hong Kong border, Shenzhen Railway Station and Luohu Subway Station. It offers free internet access and an outdoor pool. Beautifully decorated in pleasant neutral shades, spacious rooms come with contemporary décor, a minibar and a safe. The ample bathrooms feature designer bath amenities. Select rooms feature DVD players and great views of Hong Kong’s New Territory or Shenzhen skyline. The hotel provides a modern fitness centre with state-to-the-art equipment, sauna facilities and steam rooms for enjoyment. Guests can also indulge in relaxing massages or visit the shopping arcade and the beauty salon. The elegant Grand Ballroom can hold 1,500 guests, while 7 luxurious multifunctional meeting rooms are available on request. 360º Bar, Restaurant & Lounge serves Western cuisine with views of Shenzhen skyline. Other dining options include Cantonese cuisine at Shang Palace, American food at Champs Bar & Grill and international cuisines at Coffee Garden. Shangri-La Hotel Shenzhen is 300 metres from Luohu Commercial City, 2.4 km from Luohu Commercial Centre and Shenzhen King Glory Plaza, 2.9 km from MixC Shopping Mall and 3 km from Dong Men Pedestrian Street. Shenzhen Bao'an International Airport is about 45 minutes’ drive away.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

    • Situated in the best rated area in Shenzhen, this hotel has an excellent location score of 9.1

    • Breakfast info

    • Continental, Vegetarian, Asian, American, Buffet

    • Free private parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
2 single beds
2 single beds
2 single beds
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Rachel
    United Kingdom United Kingdom
    Breakfasts were especially good and a super location for accessing bullet trains, HSBC bank as well as Google services and the BBC!
  • Adamkd
    Thailand Thailand
    This is simply an excellent hotel in great location and great value for money
  • Peter
    Hong Kong Hong Kong
    Convenient location for Shenzhen / HK checkpoint. Rooms are a bit tired and dated for a Shangrila and the property could do with refurbishment but overall clean and comfortable. Check in team welcoming and friendly.
  • Adamkd
    Thailand Thailand
    Great location close to train station , great facilities and breakfast and reasonable price
  • Dion
    New Zealand New Zealand
    The location is great especially if you are just there for a short stay it’s a walkable distance from the train station on the border. Staff were so friendly and helpful
  • Joanne
    New Zealand New Zealand
    Location is so handy to the Lo Wu border crossing.
  • Ashley
    Hong Kong Hong Kong
    I love the location, I love the atmosphere, I love the gym and sauna. I love how easy it is to get to from the border.
  • James
    Singapore Singapore
    I had an upset tummy after eating. The chef was great and took time to prepare noodles for me. Maybe a greater range of cheese. Maybe smoothies. My coffee came and the plate was full of coffee.
  • Tapiwa
    Zimbabwe Zimbabwe
    Clean environment,convenient location for shopping
  • Grace
    Singapore Singapore
    Spacious and plenty of bottled mineral water provided

Hotel surroundings

Restaurants

5 restaurants on site
  • Coffee Garden
    • Cuisine
      American • Cantonese • Chinese • Italian • Japanese • Mexican • Asian
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern
  • Shang Palace
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly
  • 360°Bar, Restaurant & Lounge
    • Open for
      Dinner • Cocktail hour
    • Ambiance
      Modern • Romantic
  • Lobby Lounge
    • Open for
      High tea • Cocktail hour
    • Ambiance
      Modern
  • Mocca
    • Open for
      Breakfast • High tea
    • Ambiance
      Modern
    • Dietary options
      Vegan • Gluten-free

House rules

Shangri-La Shenzhen - Nearby Luohu Border, Outdoor Swimming Pool takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children older than 1 year are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

1 - 2 years
Cot upon request
Free
12+ years
Extra bed upon request
CNY 233 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay debit cardUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

The hotel offers a round-trip chargeable shuttle service to Hong Kong International Airport, Shenzhen Bao'an International Airport and Shekou Ferry Terminal.

The extra bed size is 2 metres long and 1.2 metres wide.

The outdoor swimming pool is situated on the fifth-floor terrace. In accordance with Article 3 of the "Regulations on the Administration of Hygiene in Public Places" of China, specific items in public places must meet national hygiene standards and requirements. With safety in the swimming environment as a primary concern, visitors are required to wear swimming caps before entering the pool to prevent hair loss from clogging the swimming pool's circulation system.

Please kindly note that Shangri-La Shenzhen has been selected as one of the esteemed business negotiation venue for the China Food and Drinks Fair, taking place from 23 to 29 October 2024. During this event, we would like to ensure a seamless experience for all our guests. Therefore, we have made the following adjustments: On-site check-in, check-out, and breakfast services will be relocated to the 27th Floor, Horizon Club Lounge. In the meantime, the outlets may be subject to adjustments based on the requirements of the fair. We sincerely apologise for any inconvenience caused and thank you for your understanding.

If you plan to visit the hotel to participate in the business negotiation, please contact the organiser directly for relevant information.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Shangri-La Shenzhen - Nearby Luohu Border, Outdoor Swimming Pool