You might be eligible for a Genius discount at Felicity Hotel Shenzhen, Luohu Railway Station. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Directly opposite Luohu Port and Luohu Railway Station, Best Western Felicity Hotel features an outdoor pool, a fitness centre and a variety of Chinese, Japanese and international cuisines. Free WiFi is available in all areas. Best Western Shenzhen Felicity Hotel is 2 km from the city centre, a 10-minute subway ride from Huaqiangbei business area and Dongmen Pedestrian Street. Shenzhen Convention Centre is a 15-minute drive away. It is 10 km from China Hi-Tech Fair and 20 km from Window of the World or Folk Culture Village. Bao'an International Airport is 40 km away. Each room comes with a satellite TV, in-room movies and a coffee/tea maker. There are also a working area with a desk, an in-room safe and a minibar. Guests can relax with a massage or a spa after a long day of work. Concierge service, a car rental desk and free parking are all available. The Atrium Café offers a western buffet and Lok Moon Restaurant serves Cantonese cuisine. Guests can also unwind at the Fairy Land Nightclub.

Couples particularly like the location — they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the best rated area in Shenzhen, this hotel has an excellent location score of 8.0

    • Breakfast info

    • Continental, Asian, American, Buffet

    • Free private parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Sign in, save money

To see if you can save 10% or more at this property, sign in
Sign in, save money

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 large double bed
2 single beds
1 large double bed
1 large double bed
1 large double bed
1 double bed
Bedroom
1 large double bed
Living room
1 sofa bed
1 extra-large double bed
1 double bed
2 single beds
1 double bed
2 single beds
2 single beds
1 double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Healthcare
    India India
    The location was excellent. The staff was very good. In the hotel lobby you have 7Eleven, which is very convenient for guests. I will recommend.
  • Wai
    Hong Kong Hong Kong
    Convenient location. All the restaurants and large spa centre in one building
  • Sen
    United Kingdom United Kingdom
    Great location! Right by the station and all the taxi drivers know this famous hotel.
  • Christopher
    New Zealand New Zealand
    Location is great, road works/new underground station ? are causing disruptive access however, but this should resolve soon.
  • Christian
    Belgium Belgium
    A very good location, close to the checkpoint to Hong Kong (5 minutes). So, you can take the subway to HK and arrive after 30 minutes. The hotels in Shenzhen are much cheaper than in HK... Good breakfast, choice of restaurants (buffet, Chinese,...
  • Paul
    Australia Australia
    The location is okay. Around 10 minute walk from the train station. Road works makes it more difficult to access. Despite others saying the breakfast was not as good as before, I thought it was okay with a good range of food to choose from. Rooms...
  • Boumadiane
    Singapore Singapore
    Best Hotel in Shenzhen, location and staff. Thank you Mr Jimmy 🙏
  • Ruth
    Hong Kong Hong Kong
    The room is big and a little dated but the bathroom had a tub which was lovely.
  • Nigel
    United Kingdom United Kingdom
    I wasnt told if i had breakfast included on arrival
  • Paul
    Ireland Ireland
    Had stayed there the year before without A VPN because of the block on all American tech sites , so this year had my VPN , wechat etc , but low & behold my VPN wouldn't work on hotel wifi , big problem for me getting around Shenzhen without maps &...

Hotel surroundings

Restaurants

1 restaurant on site
  • 乐满楼中餐厅
    • Cuisine
      Cantonese • Chinese
    • Open for
      Brunch • Lunch • Dinner
    • Ambiance
      Modern

House rules

Felicity Hotel Shenzhen, Luohu Railway Station takes special requests - add in the next step!
Check-in
From 12:00
Check-out
Until 14:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of CNY 200 is required on arrival. That's about £20. This will be collected by bank transfer. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
CNY 190 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
CNY 190 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCB Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note that the outdoor swimming pool and the fitness centre are currently under renovation until further notice. Shenzhen Best Western Felicity Hotel, Luohu Railway Station apologises for any inconvenience that this may cause.

From Luohu Subway Station (exit D), take the lift to the 3rd floor, turn left, walk pass the bridge and then turn right to the property.

From Luohu Railway Station in West Plaza, walk into the pedestrian tunnel and then walk toward Heping Road.

Please note that the property's 3P Floor with games room, sauna bar is currently under renovation until further notice. Best Western Shenzhen Felicity Hotel apologises for any inconvenience that this may cause.

Limited to only 1 children that under 1.2 metres dine breakfast for free . Extra charges will apply if children above 1.2 metres wish to dine with their accompanying adults.

From November 09 2018, the opening hours of the Executive Lounge are changed to 10:30-23:00. The Executive Lounge will stop serving breakfasts until further notice. Customers who booked executive rooms with breakfast can have breakfast at the Haizhizun Restaurant in the lobby from 7:00-10:00.

This property reserves the right to release the room after 18:00:00 on the day of check-in. Guests who plan to arrive after this time should contact the property directly. The contact information can be found on the confirmation letter.

A damage deposit of CNY 200 is required on arrival. This will be collected by bank transfer. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.

FAQs about Felicity Hotel Shenzhen, Luohu Railway Station