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Get the celebrity treatment with world-class service at Hotel Santa Cruz Plaza

Right by Colchagua´s Main Square and museum, this hotel offers beautiful colonial rooms with modern amenities. Casino, acclimatised pool and free Wi-Fi are provided. Santa Cruz Plaza has bright and spacious accommodation, featuring balcony and living area. The five-star rooms include air conditioning, cable TV and minibar. A varied buffet breakfast is served and free parking is available. Guests at Santa Cruz Plaza can enjoy a steam bath or make use of the heated pool or gym.The souvenir shop sells local arts and crafts. Award-winning Los Varietales features contemporary Chilean cuisine and an attractive wine list for guest enjoyment.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Santa Cruz, this hotel has an excellent location score of 9.4

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

FREE private parking!


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.3
Cleanliness
8.7
Comfort
8.7
Value for money
7.7
Location
9.4
Free WiFi
8.1
Select topics to read reviews:

See what guests loved the most:

  • Kate
    United Kingdom United Kingdom
    Excellent location. Very comfortable. Attentive staff. Good breakfast.
  • Theresia
    Germany Germany
    Location was excellent, staff very friendly and helpful, museum integrated in hotel area
  • Lenhart
    Chile Chile
    Breakfast was excellent, complete with a live music performance! The hotel is well-located in the centre of Santa Cruz and really celebrates Chilean culture and traditions. Wonderful. Beautiful location as well, as well as the interior and...

Hotel surroundings

Restaurants
2 restaurants on site

  • Restaurante #1

    No additional info available

  • Restaurante #2

    No additional info available

Facilities of Hotel Santa Cruz Plaza
Great facilities! Review score, 8.3

Most popular facilities
  • 2 swimming pools
  • Free parking
  • Free WiFi
  • Spa and wellness centre
  • 2 restaurants
  • Family rooms
  • Room service
  • Facilities for disabled guests
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Outdoors
  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
Activities
  • Live music/performance
  • Themed dinner nights
    Additional charge
  • Kids' club
  • Casino
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible at a location nearby (reservation is not needed).
  • Valet parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
Cleaning services
  • Daily housekeeping
Business facilities
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Laptop safe
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 - outdoorFree!
  • Seasonal
  • All ages welcome
  • Plunge pool
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
Pool 2 - indoor (kids) Free!
  • Seasonal
  • Suitable for kids
  • Heated pool
  • Plunge pool
  • Shallow end
Wellness
  • Kids' pool
  • Massage chair
  • Full body massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Massage
  • Spa and wellness centre
    Additional charge
  • Sauna
Languages spoken
  • English
  • Spanish

House rules

Hotel Santa Cruz Plaza takes special requests - add in the next step!

Check-in

From 15:00 to 23:30

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 07:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
11+ years
Extra bed upon request
US$60 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Diners Club American Express Cash Hotel Santa Cruz Plaza accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

LOCAL TAX LAW.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

This additional fee (IVA) is not included in the hotel rates and must be paid seperately.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel Santa Cruz Plaza

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Hotel Santa Cruz Plaza offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Sauna
    • Massage
    • Casino
    • Kids' club
    • Themed dinner nights
    • Swimming Pool
    • Live music/performance
    • Beauty Services
    • Facial treatments
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Full body massage
    • Massage chair

  • Hotel Santa Cruz Plaza has 2 restaurants:

    • Restaurante #2
    • Restaurante #1

  • Check-in at Hotel Santa Cruz Plaza is from 15:00, and check-out is until 12:00.

  • Hotel Santa Cruz Plaza is 100 yards from the centre of Santa Cruz. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Hotel Santa Cruz Plaza include:

    • Double
    • Twin
    • Suite

  • Yes, Hotel Santa Cruz Plaza is popular with guests booking family stays.

  • The prices at Hotel Santa Cruz Plaza may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.