Buffet type of breakfast with good selection. Room service and restaurant had very good food- everything was made with fresh ingredients and was well prepared. The service was 15/10, from the front desk, to the concierge, restaurant staff and room attendant. Service was in fact remarkable. The bed and pillows were very comfortable. The bathroom was well appointed and towels were white and fluffy. We had a kettle and a few instant coffee and teas were available (2 of each) Small water bottles (2 X 250ml) were available every day Temperature control was easy and effective. AC worked really well One can open the windows for fresh air There was an iron and ironing board and robes and slippers were in the room The pool area was beautiful and of a good size.

Diane Canada

Great location and nice choice of breakfast, very reasonable prices to stay

Daniel Australia

Super comfortable beds and pillows. Good central location. Fantastic friendly, helpful staff.

Melissa Australia

Exceptional care, spacious room, excellent views, reception staff went out of their way to assist Cuidados excepcionales, habitación amplia, vistas excelentes, el personal de recepción me brindó asistencia excepcional.

Lynn Australia

It’s a classic hotel with spacious rooms and very nice receptionists. The location is not central but it’s still very convenient because the subway station is just opposite the entrance of the hotel. I liked the neighborhood- it’s quite modern and felt safe. There is a huge park and IKEA nearby. But what I liked the most was the breakfast! One of the best I have ever had in my traveling life - there are not too many options, but what they prepare is high quality and homemade. Everything I tried was tasty and fresh! How amazing is it to have fresh cherries for breakfast! I definitely recommend this place and stay here again when I am in Santiago!

Irina China

Lovely helpful staff and clean business like hotel. I considered it good value for money and they even gave me a bottle of wine for my birthday which was a nice touch. Nice little bank for bars opposite which I used throughout my stay.

Spencer United Kingdom

Very best safe location near subway, large clean room with very good breakfast. Booked twice in 10 days when returned from Calama ( San Pedro De Akatama)

You Australia

The Staff was very welcoming and they gave us a lot of tips for our stay in Santiago. The room was spacious and clean

Davide Netherlands

Room was comfortable, spacious, bed was comfortable. Location was excellent we walked everyday to restaurants, cafes, mall, banks a park everything we needed. We did have a car to get to the Pan Am Games venue, the secure, underground parking at the hotel made it easy to have the car. The breakfast was good we could find what we needed daily( which is often a challenge when you are a vegetarian). The restaurant and bar on the property was a plus when you just wanted to stay close. We want to make a special note regarding the staff who are exceptional, went above and beyond to help us, were always friendly and professional. They are reason enough to stay or return! Thank you guys for everything!

Star Canada

Fabulous hotel. Might need slight upgrade re decoration, but this honestly doesn’t matter. The comfort, size of rooms & bathrooms plus the location ( right near metro station & great shopping mall) along with great staff and free breakfast outweigh anything else. I recommend getting the hotel to collect you and return you to the airport. Uber are fine but I felt safer in spacious hotel transfer with experienced driver.

Julie United Kingdom