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An outdoor swimming pool, elegant rooms can be enjoyed 8 blocks from downtown Valdivia. Wi-Fi is free. Rooms at Puerta del Sur are equipped with flat-screen TVs. They feature pale pink carpeted floors and upholstered chairs in warm shades. All rooms have modern, marbled bathrooms with baths. Baby cots are available and have no cost. A full buffet breakfast with fresh juices and regional jams can be enjoyed in the restaurant, with plenty of light and outside views. The Pacific coast is 8.1 mi from the hotel. The tour desk can arrange shuttles to the airport, 17 mi away. Private parking is free.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (9.4)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 full beds
1 full bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
8.4
Cleanliness
9.1
Comfort
8.9
Value for money
8.4
Location
9.4
Free WiFi
7.4
Low score for Valdivia
Select topics to read reviews:

See what guests loved the most:

  • William
    United States of America United States of America
    A fantastic location. Right on the estuary, we saw many wonderful birds. You can book a great paddle boarding tour via the hotel’s website. Very kind staff.
  • Santiago
    Chile Chile
    We loved the place because of the integration it has with the nature. It has a wide space garden-like in which the pool is. The breakfast was really good. Good variety of foods. The room was in a perfect state. Everything in general was...
  • Rodrigo
    Chile Chile
    Location. Walking distance of many restaurants and downtown Valdivia. Great staff and facilities.

Hotel area info

Amenities of Hotel Puerta del Sur
Great facilities! Review score, 8.4

Most popular amenities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Fitness center
  • 24-hour front desk
  • Non-smoking rooms
  • Bar
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Activities
  • Playground
  • Game room
Food & Drink
  • Special diet meals (on request)
  • Snack bar
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
Outdoor swimming pool
Free!
  • Seasonal
  • All ages welcome
  • Pool with view
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Fitness
  • Spa lounge/Relaxation area
  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath
  • Hot tub/Jacuzzi
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Spanish

House rules

Hotel Puerta del Sur takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of USD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
$45 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
$45 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa Red Compra Diners Club American Express Cash is not accepted Hotel Puerta del Sur accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

* Breakfast price for extra children or guests is charged separately.

LOCAL TAX LAW

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

This additional fee (IVA) is not included in the hotel rates and must be paid separately.

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

A damage deposit of $200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Hotel Puerta del Sur

  • Hotel Puerta del Sur offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Playground
    • Game room
    • Fitness
    • Swimming pool
    • Spa lounge/Relaxation area
    • Public Bath

  • Hotel Puerta del Sur is 0.8 miles from the center of Valdivia. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Hotel Puerta del Sur is popular with guests booking family stays.

  • Check-in at Hotel Puerta del Sur is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Hotel Puerta del Sur on this page.

  • The prices at Hotel Puerta del Sur may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at Hotel Puerta del Sur can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Room options at Hotel Puerta del Sur include:

    • Double
    • Twin
    • Suite