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Just a 5-minute walk from the main square and in front of the Costanera, Kau Lodge offers accommodations in Puerto Natales. Free WiFi access is available. Private parking is also free. Rooms at Kau Lodge are equipped with heating and styled with rustic wood walls and natural fabrics. All 9 rooms have a private bathroom and splendid views of Canal Señoret and Ultima Esperanza fjords. A peaceful environment can be expected as none of them are equipped with TVs. The property can organise full-day excursions to Torres del Paine and surroundings as well as kayak or walking trips to Grey Lake. Guests can expect a complimentary full buffet breakfast. In addition there is a cosy coffee shop which some great coffee and there is an on-site clothing shop. Kau Lodge is only 400 metres from downtown Puerto Natales, nearby souvenir shops and cafes.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Puerto Natales, this property has an excellent location score of 9.4

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Vegan, Gluten-free


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Availability

Select dates to see this property's availability and prices

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.5
Facilities
8.3
Cleanliness
8.7
Comfort
8.5
Value for money
8.0
Location
9.4
Free WiFi
8.3
Select topics to read reviews:

See what guests loved the most:

  • Hannah
    United Kingdom United Kingdom
    Great room, the hotel also provided us with a fantastic boxed breakfast when we had to leave early for our trip so would have missed breakfast.
  • Anatoly
    Russia Russia
    Well, i seldomly write reviews but this place is one of the best in my 10 years experience travelling around the world. the staff is absolutely amazing, they helped me in many ways and many times, very friendly. Would definetely pick this place...
  • Harriet
    United Kingdom United Kingdom
    We stayed here before and after doing the O trek in Torres del Paine. Our room was lovely, staff very helpful and welcoming and location perfect. They were happy to store our luggage for us whilst we were trekking. Breakfast was excellent on both...

Property surroundings

Restaurants
1 restaurant on site

  • The Coffee Maker
    • Open for
      Breakfast • High tea
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Facilities of Kau Lodge
Great facilities! Review score, 8.3

Most popular facilities
  • Free WiFi
  • Non-smoking rooms
  • Restaurant
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Additional toilet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Landmark view
  • Mountain view
  • Sea view
  • View
Outdoors
  • Outdoor dining area
  • Terrace
Kitchen
  • Cleaning products
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Hiking
    Additional charge
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Snack bar
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Daily housekeeping
  • Concierge service
  • Luggage storage
  • Wake-up service
  • Fax/photocopying
  • Tour desk
  • Packed lunches
  • 24-hour front desk
Safety & security
  • Fire extinguishers
  • Key access
  • 24-hour security
General
  • Non-smoking throughout
  • Hardwood or parquet floors
  • Tile/marble floor
  • Heating
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by stairs only
Wellness
  • Full body massage
  • Hand massage
  • Head massage
  • Neck massage
  • Back massage
  • Public Bath
  • Massage
Languages spoken
  • English
  • Spanish

House rules

Kau Lodge takes special requests - add in the next step!

Check-in

From 15:00 to 20:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 07:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Curfew

Entry to the property will be closed between the hours of 20:00 and 07:00

Children and beds

Child policies

Children of any age are welcome.

Children 5 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
US$20 per child, per night
Cot upon request
Free
2+ years
Extra bed upon request
US$20 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Diners Club American Express Cash Kau Lodge accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Kau Lodge in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

FAQs about Kau Lodge

  • Kau Lodge has 1 restaurant:

    • The Coffee Maker

  • Kau Lodge is 600 yards from the centre of Puerto Natales. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Kau Lodge include:

    • Double
    • Twin

  • Kau Lodge offers the following activities / services (charges may apply):

    • Massage
    • Hiking
    • Neck massage
    • Public Bath
    • Hand massage
    • Back massage
    • Head massage
    • Full body massage

  • Check-in at Kau Lodge is from 15:00, and check-out is until 11:00.

  • The prices at Kau Lodge may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Kau Lodge can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free