About this property

Located in the centre of Neuchâtel, Hôtel de l’Ecluse is only 300 metres from the shores of Lake Neuchâtel. Guests enjoy breakfast either in the new breakfast room or in the patio in the shade of a fig tree. Free WiFi is provided. The rooms are individually decorated with a romantic, smart or colourful theme. All rooms come with flat-screen cable TV and a minibar, an some have a kitchenette which can be used on request. The private bathrooms have a shower and hairdryer. South-facing rooms offer view of the Neuchatel Castle, while north-facing rooms overlook the courtyard with its garden. Two public underground parking garages are nearby, and one of them offers direct access to the Hôtel de l'Ecluse. Charges are applicable. Within easy reach of public transportation, Hôtel de l’Ecluse is only a 2-minute walk from several restaurants, the centre and shopping facilities. Restaurants or sports activities can be booked at the reception desk.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.7)

    • Breakfast info

    • Continental, Buffet

    • Parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 extra-large double bed
and
1 large double bed
1 extra-large double bed
and
1 sofa bed
1 large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Anne
    United Kingdom United Kingdom
    Spacious, clean, cool room. Hotel in very convenient location for old town.
  • Colin
    United Kingdom United Kingdom
    Tastefully modernised hotel, spacious bedroom and bathroom. Helpful and friendly staff.
  • Daphne
    Hong Kong Hong Kong
    Nice location & nice staffs, clean room & good size of the room.
  • Valeria
    Italy Italy
    Very cozy hotel. It is located at a walking distance from the railway station (I would say ten-fifteen minutes). Anyway, the bus stop is not far (one-two minute walking). The city centre begins immediately after the street, even if the core part...
  • Robyn
    Australia Australia
    Breakfast was generous with its choices for the continental style. We enjoyed it.
  • William
    Switzerland Switzerland
    Helpful staff, provided us with a city card. Hotel is clean and has all you need. Central located.
  • Péter
    Hungary Hungary
    The hotel is not so far from the city center and the castle, and cca. 20 minutes to reach the train station by foot. The room is comfortable and equipped with a simple kitchenette. The staff is helpful.
  • Siddarth
    Switzerland Switzerland
    simple breakfast, I asked for eggs sunny side up and they came perfectly
  • Mounir
    France France
    The hotel is nice and small, the staff was extremely friendly and helpful, always smiling and welcoming. It is close to the public transportation and city center. The room is big enough and well equipped and furnished.
  • Peterg52
    Australia Australia
    The rooms in the hotel were extremely comfortable and clean. The staff were friendly and helpful, and the hotel is in an excellent location.

Hotel surroundings

House rules

Hôtel de l'Ecluse takes special requests - add in the next step!
Check-in
From 15:00 to 22:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 9 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 years
Cot upon request
Free
Extra bed upon request
CHF 20 per child, per night
4 - 11 years
Extra bed upon request
CHF 20 per child, per night
12+ years
Extra bed upon request
CHF 45 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardMaestroEC-CardUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hôtel de l'Ecluse in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Hôtel de l'Ecluse