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About this property
Comfortable Accommodations: Otter Hotel in Banff offers 4-star comfort with air-conditioning, balconies, and private bathrooms. Each room includes a tea and coffee maker, refrigerator, and free toiletries. Exceptional Facilities: Guests can enjoy a fitness centre, restaurant serving dinner, and free WiFi. Additional amenities include a hot tub, 24-hour front desk, electric vehicle charging station, bicycle parking, and luggage storage. Prime Location: Located 134 km from Calgary International Airport, the hotel is near attractions such as Banff Park Museum (1.9 km) and The Whyte Museum of the Canadian Rockies (2 km). Mountain views enhance the stay.
Couples particularly like the location — they rated it 8.9 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Free parking
- Free WiFi
- Non-smoking rooms
- Restaurant
- Fitness centre
- Tea/coffee maker in all rooms
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Guest reviews
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Guests who stayed here loved
- Mike
United Kingdom“Good location on edge of town, they give you free bus passes so it’s easy to travel around. Plenty of free underground parking. Nice room, good breakfast. Staff were friendly.” - Jacob
Malta“The stay was perfect - good location, parking available on site, modern rooms and very clean. The heated pool is great too with beautiful views of Banff” - Mya
Myanmar“The front desk staff, Ms. Alexia is so helpful and gives kind assistance to us. We appreciate her effort. The hotel provides bus coupons to ride in Banff, which are extremely useful.” - Dr United Kingdom“Beautiful hotel, great staff, lovely tons, rod too jacuzzi amazing”
- Lucy
Canada“Was given an upgrade, as it was just me for one night Room was spacious and modern Loved the coffee service and choices at check in - lovely touch” - Olga
Australia“Everything. Love how they strive to be environmentally friendly and reduce the use of single-use plastics. Outdoor hot tub was fantastic. Lovely staff. Easy parking. Roam transit bus stop close to the hotel. Beautiful and cosy place to stay” - Robyn Australia“Excellent location Breathtaking view Extremely comfortable Spa area stunning”
- Jennifer United Kingdom“Good location slightly out of the main ‘tourist buzz’ but still a walkable distance into the centre of Banff. Laundry services was useful due to travelling and it was a reasonable price too. Hot pools were a bonus after some hikes.”
- Kin Canada“At good location, clean and new. Shower head have hand held option which is good. Provide hotel service and staff are helpful. Coffee and tea in room are good quality.”
- Scott United Kingdom“Awesome hotel, facilities are excellent. Food in the restaurant is spot on, rated really highly against all the restaurants in Banff and not too overpriced! The free bus ticket is an awesome touch with the bus stop directly outside the hotel which...”
Hotel surroundings
Restaurants
- Good Folk
- Open forDinner
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property will not accommodate hen, stag or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
