Boutique Hotels in Batu Ferringhi

I liked the proximity to the sea, the relaxing atmosphere, the availability of café and restaurant on premises, the balinese pool was amazing and the big sized and comfortable room.

All staff were exceptionally friendly

Excellent hotel for relaxing. Great access to the beach. Amazing SPA.

There are not enough words that can describe our experience of this hotel. From our arrival until we left we were treated like royals. The staff are all centered to make the lives of visitors like living on cloud 9. The location is perfect, everything is sparkling clean, the friendliness of the staff, the manager of the restaurant, room service and the high quality of the food, huge range of the breakfast and our special treatment at our last dinner will last in our memory for ever. So everything was perfect!

Good breakfast spread. Beach is accessible and convenient. Staff service was very good. Hotel was very clean. Near to night market and local food

The staff are spectacular! The moment we arrived on site with our luggage, a staff member approached and asked if we are checking in and he took care of loading our luggage while giving us directions to the reception on the 3rd floor. While we were checking in, we got complimentary icecream and our bags were brought to our room shortly after we went inside the room. Beds were king sized and comfortable, linen was clean, and the pillows were awesome! AC worked well and there us a mini fridge with complimentary drinks and some small snacks (wafer cookie and chocolate covered nuts) Black out curtains ensured we could sleep through the night (maybe set an alarm if you wanted to get up early otherwise you'll think it's still the middle of the night when it's 10am!) Breakfast buffet was a great value and some dishes and drinks changed daily. You can get nasi lemak, fried noodles, salad, assortment of pastries and bread, icecream, soup noodles, steamed buns and sticky rice, congee, and there is a coffee machine too (i didnt use it but it looked popular!) Housekeeping comes by daily and if you're in the room they will check if you'd like anything changed or the room cleaned, very friendly and kind staff. The driveway in front of the hotel lobby is managed by a security guard all day long. He works hard to direct traffic and keep things moving , especially since people are hailing cars and constantly getting picked up or dropped off. He took time to help us load up bags into our car when we were leaving and that was greatly appreciated. A minor thing was our room had some bug husks near the ceiling on one wall and it looks like the bugs are all gone, just had these old shells left behind. The front desk staff immediately got housekeeping to clear it when we mentioned it, and they also offered to change the room for us too! We stayed in the same room in the end because there was no issue with the room especially after it was all cleaned up.

Aircon very cold, if not cold enough my husband will not sleep well.

Staying in such a special heritage area and traditional town house was amazing.

I returned to the E&O as a guest after 10 years. My room was in the Heritage wing which was quieter than the new Victoria annex that was bustling with tourists. The room was spacious and the bed very comfy. The view from the pool on the 6th floor of the Victoria annex is spectacular. Breakfast in the Sarkies restaurant was abundant with a good selection of food. Over the weekend it can however become crowded and noisy due to the many families with kids. E&O’s location is very convenient as it is just a couple of minutes away from the Blue Mansion and the UNESCO Heritage area of George Town. I regretted that I could stay for only two nights.

Everything was perfect. Incredible hotel! From the position, decor, staff. Everything was absolutely perfect. Special thanks to Joyce at the reception for her help organising my visit of the town.