
From
ChinaThe villa is spacious, quite and have all the utilities at our disposal. We like the individually controlled underfloor heating, the ski gears can be easily stored at the entrance. The location can not be better, the shuttle bus stop is right next to the villa entrance and a number of restaurants and cafe are nearby. The Sakka Chair Lift and ski gear rental company is about seven hundred meters away from the villa.
The host started contacting as soon as the booking was made, the guidebook sent beforehand was comprehensived and practical,There was a discount in purchasing ski pass as Gakuto s a member of the Happono hotel alliance.
We had a problem with the car since the tie chains failed. The host responded very quickly to help us to find the store to purchase the new tire chain. The villa driver sent us and the luggage to my car, and helped making arrangement with the car park owner to move my car to a safe location.He was so friendly and helpful that I cannot thank him enough.
It was an pleasant experience with Gakuto and would love to return in the future.