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Excellent breakfast. Fast service.

The location is very convenient & is central. There are stylish cafes close by (Kopi Luwak & Antigo) with affordable, tasty meals for breakfast & lunch. There are several salons closeby including Sudamericana (recommended!). The owner is knowledgeable & helpful. The rooms are super clean & stylish. Of course, the artwork (of Che) inside is very unique & beyond incredible. You cannot find such a place very often (if ever?) with such ambiance, cleanliness, & convenience of location.

Pleasant staff. Good food. Ample garden space that we enjoyed walking around in. Our dog enjoyed it most. Heated pool and jacuzzi, which we sadly didn't use.

I've really enjoyed my stay at the Balcón del Arte Hotel, after booking my room I instantly received a message confirming all the hotel details (hotel name, address, contact details) and on the day of arrival I was greeted by a very lovely staff member (I'm sorry, I don't recall the name!). I received a key to my room as well as the front door, which is very helpful as it allows you to come and go without disturbing anyone. The room itself was clean, the bed was comfortable, bedding was warm AND... There's hot water in the sink and the shower! All my priorities have been met, so I can't complain at all haha Another bonus was that despite it being 6 degrees Celsius at night during my stay, this has somehow been the warmest hotel room I've stayed in whilst visiting Cuenca, which was a nice surprise, especially as there's no heating. Overall, this hotel offers the perfect location, perfect facilities, perfect care/treatment aaand the perfect price. Thank you so much and I will definitely be back! P.s. Regarding some things mentioned in the comments of previous guests: - Someone mentioned light coming in through the curtains; the light in the corridor is turned off at night, so although it can shine through the curtains when it's on in the early evening, it's not a problem during the night. My room was pitch black. - Someone also mentioned being concerned about the bathroom windows leading out into the hallway, because someone could potentially look inside... I don't think that's something to worry about, the windows are quite high up and someone would have to be very tall, or stand on something, in desperation to do that. 😅

Great hosts. They always made sure that I had everything I needed. In my eyes, the services provided are going an extra mile for the guests which I appreciate a lot. One of my best stays.