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There are multiple things here: * The place is great, Pacto is a hidden gem close to Quito (1.5 hours) * The staff are very helpful and nice * The story of the place is great, don't hesitate to ask * The walk to the waterfall was great, nice views, lots of nature, some facts about the area from the guide. * The rooms are awesome * The food is very tasty

This is probably the best hotel we stayed in Ecuador. The place is stunning, surrounded by 1000 hectares of cloud forest yet you feel absolutely safe and comfortable inside. Everyone is kind and professional, food was exceptional (and I am Italian and not easy to please :)…), the rooms are spacious and comfortable, there is 24 hr room service and a in-house doctor, a library, a cute boutique shop and they offer a spa and hot tub to relax. Guides are well prepared and very kind! We had Jonathan and loved the activities together.

With three bedrooms, two baths, there was plenty of space, A comfortable space.