Property has everything you could want and a very friendly staff. Some reviews claim the pool is too cold but it’s a pool and not a hot tub. We spent a few hours in it and found the water temperature to be fine. Prices of food are relatively higher but to be expected in the middle of nowhere and we found them to be about the same as food prices in the major US cities.

Christopher United States of America

The pictures don’t do this place justice. Really nice resort with very friendly staff. The restaurant and bar were awesome. The pool was fantastic. Very helpful in planning excursion. The views from the property were stunning.

Ravi United States of America

I mean, this place is expensive for a reason. We traveled for 3 weeks in Chile and this was the nicest place we stayed by far, and also the most expensive. We scheduled a night here as kind of a splurge at the end of our trip and we were not disappointed. It was the nicest breakfast spread that I have ever seen in all my years traveling with the best view. The spa is free to use and is very relaxing and the bar has well-made drinks and apps. If you have the money, don't even bother looking elsewhere for accommodations for Torres Del Paine.

Calvin United States of America

View: we were facing the mountains with walkout onto the grass. Walking to the river was great. Wonderful gym, spa and pool. Very luxurious feeling.

Dave Canada

We had mountain views from our room which were just breathtaking. Watching the sun rise on the peaks was amazing. The proximity to the park was a definite plus. The excursion office in the lobby helped us plan our excursions and hikes which was super helpful. The meals were conveniently included with our hotel room. With the exception of one swordfish dish for dinner that was remarkably bad, the food in the dining room for breakfast/dinner was very good. We got bagged lunches each day to take with us and those were great to have on our hikes/excursions.

Anne792 United States of America

EVERYTHING was amazing: incredible views of the mountains, wonderful staff, excellent facilities & swimming pool, plenty of space for taking a walk inside & outside the hotel. Btw, even if the famous overpriced Explorer hotel had the same price, I would still choose Rio Serrano. Explorer hotel is more annoying to get to (longer drive thru the park on bad roads), more depressing secluded location, long walk from the parkin spot.

Tair United States of America

The. View from the superior room was stunning. Breakfast buffet was first class, full of options and great quality of products and exquisite food preparation. Personnel was great. Favio made the best pisco sour. The tour facility in the hotel was great with their maquette laying out the park and on-hand explanation. The swimming pool and sauna along with hot drinks available were superb The horse let out free ton run and for you to enjoy the view was fun and enjoyable.

Monica Chile

The hotel is very nice, good spa, amazing views from the rooms, helpful stuff. Dinners at the restaurant are amazing.

Andrey United States of America

Beautiful property, beautiful rooms and view. Spa was great and also the pool, but it wasn’t really heated as advertised. Breakfast was great , had lots of options.

Swapna United States of America

Beautiful view from even rooms on right side. Shower was hot. Beds comfortable. Food for our dinner was excellent. Breakfast had fantastic choices. Robe in room to wear to the pool. Weight room and sauna available and massage and spa. They book tours if you need and provide lunch box, both expensive. Hotel is in Rio Serrano area right outside the park. Easy to park and go into the park. Shuttle to hotel lago grey for navigation or exploring for 38 clp each.

Emily United States of America