Conveniently located in the heart of Puerto Natales, Hotel Aquaterra offers 12 rooms only three blocks away from Last Hope Sound waterfront and two blocks from the main square. The Municipal History Museum is located nextdoor. Free WiFi access is available throughout this property. Rooms at Hotel Aquaterra are decorated with regional arts and crafts, and feature a private bathroom. Guests are served a complimentary buffet breakfast daily. Hotel Aquaterra features a 24-hour front desk, with a luggage storage service free of charge for guests. The property also features a computer with internet access, exclusively available for guest use. Guests enjoy regional specialties at Hotel Aquaterra´s restaurant and the cafeteria serves fine coffee and homemade pastries. Guests can park their vehicles free of charge in the roads surrounding the property.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Located in the best-rated area in Puerto Natales, this hotel has an excellent location score of 9.6

Great Food: Meals here are highly recommended!

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
3 twin beds
1 full bed
2 twin beds
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Guest reviews

Categories:

Staff
9.5
Facilities
8.6
Cleanliness
9.0
Comfort
9.1
Value for money
8.1
Location
9.6
Free WiFi
8.1
Select topics to read reviews:

See what guests loved the most:

  • Rebekah
    United States of America United States of America
    Clean, downtown. Close to the pier. Fabulous staff. They were kind to the street dogs. Extremely accommodating. Good breakfast.
  • Roberta
    United States of America United States of America
    Great location, an easy walk from the ferry and in an area of abundant restaurants. Very friendly and helpful staff. Nice decor and indigenous art. Very nice breakfast. Great towels.
  • Alan
    United States of America United States of America
    Great staff. Extremely helpful and accommodating. Super breakfast spread. Central location. Shows pride in ownership.

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant
    • Cuisine
      Local

Amenities of Hotel Aquaterra
Great facilities! Review score, 8.6

Most popular amenities
  • Free WiFi
  • Non-smoking rooms
  • Restaurant
  • Laundry
  • Bar
Bathroom
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Room Amenities
  • Clothes rack
Food & Drink
  • Coffee house on site
  • Bar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
No parking available.
Services
  • Daily housekeeping
  • Baggage storage
  • Tour desk
  • Laundry
    Additional charge
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
General
  • Smoke-free property
  • Heating
  • Non-smoking rooms
Spa
  • Public Bath
Languages Spoken
  • Spanish

House rules

Hotel Aquaterra takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Red Compra American Express Cash Hotel Aquaterra accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note this property does not feature any TV's.

LOCAL TAX LAW.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

This additional fee (IVA) is not included in the hotel rates and must be paid seperately.

Please inform Hotel Aquaterra of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel Aquaterra

  • Check-in at Hotel Aquaterra is from 2:00 PM, and check-out is until 11:00 AM.

  • Room options at Hotel Aquaterra include:

    • Triple
    • Double
    • Twin

  • The prices at Hotel Aquaterra may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Aquaterra offers the following activities/services (charges may apply):

    • Public Bath

  • Hotel Aquaterra is 800 feet from the center of Puerto Natales. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Aquaterra has 1 restaurant:

    • Restaurant